In 2025, DHL acquired IDS Fulfillment, adding 1.3 million square feet of storage space across facilities in Indiana, Utah, and Georgia, marking its second e-commerce firm acquisition in North America that year. This move strengthens DHL's position as the largest returns processing provider and enhances its e-commerce fulfillment capabilities. Meanwhile, ITS Logistics expands its DropFleet trailer network, deploying 1…
Third-Party Logistics Expansion Through Acquisition
The logistics sector has witnessed significant consolidation and expansion as companies strive to enhance their capabilities and service offerings. A notable development in this domain is DHL's acquisition of IDS Fulfillment in 2025, marking a strategic move to bolster its e-commerce fulfillment infrastructure in North America.
Fulfillment.com: A Key Player in E-commerce Logistics
Fulfillment.com has established itself as a specialized service provider in the e-commerce fulfillment space. Catering to high-volume, multi-channel retailers, the company ships products to over 150 countries. With four fulfillment centers strategically located across the United States and additional centers in Canada, the U.K., the Netherlands, and Australia, Fulfillment.com ensures that 99.97% of the U.S. population receives deliveries within one to two days. Furthermore, 69% of the U.S. population benefits from next-day delivery via ground services.
The company's extensive logistics network encompasses 2.2 million square feet of storage capacity, processing 31 million units annually. This infrastructure supports over 300 brands, highlighting Fulfillment.com's critical role in the global e-commerce ecosystem.
DHL's Strategic Acquisition of IDS Fulfillment
In a significant move, DHL has expanded its footprint in the e-commerce logistics sector by acquiring IDS Fulfillment. This acquisition adds 1.3 million square feet of storage space to DHL's existing infrastructure, with facilities located in Indiana, Utah, and Georgia. This strategic purchase is DHL's second acquisition of an e-commerce firm in North America in 2025, following the acquisition of Inmar's logistics business earlier in the year.
By acquiring IDS Fulfillment, DHL has solidified its position as the largest returns processing provider in the region. The facilities in Indianapolis, Salt Lake City, Atlanta, and Plainfield will continue to operate under the leadership of local managers, ensuring continuity and leveraging local expertise.
Enhancing E-commerce Fulfillment Capabilities
DHL's focus on strengthening its e-commerce fulfillment capabilities is evident through its recent acquisitions. The purchase of IDS Fulfillment and Inmar's reverse logistics business underscores DHL's commitment to expanding its service offerings in North America, a critical market for e-commerce growth.
The integration of IDS Fulfillment's facilities and operations into DHL's existing network is expected to enhance the company's ability to manage returns and streamline logistics processes. This move aligns with DHL's broader strategy to offer comprehensive logistics solutions that meet the evolving needs of e-commerce businesses.
ITS Logistics: Expanding the DropFleet Network
In a parallel development within the logistics industry, ITS Logistics is expanding its DropFleet trailer network to support dynamic and time-sensitive supply chains. This expansion is particularly effective in sectors such as e-commerce, automotive, and government services. Driven by proprietary network optimization technology, DropFleet offers anytime, anywhere drop capacity, making it a versatile and hybrid capacity solution.
ITS Logistics has allocated 200 trailers across 16 facilities nationwide, with a total of 1,000 DropFleet trailers available to support e-commerce growth. The company's cloud-based, AI-enabled technology ecosystem ensures efficient operations with a critical incident rate of just 0.004%. Notably, 80% of freight moves through 30% of the carrier network, demonstrating the network's efficiency and focus on strategic distribution centers.
As the logistics sector continues to evolve, companies like DHL and ITS Logistics are at the forefront of innovation and expansion, leveraging technology and strategic acquisitions to meet the demands of a rapidly growing e-commerce market.