Rise of Mobile Robotics in Warehouse Operations

As the logistics industry faces a series of challenges, including labor shortages and rising customer expectations, the adoption of autonomous mobile robots (AMRs) in warehouse operations is becoming increasingly popular. The integration of AMRs is seen as a response to ongoing disruptions in supply chains and the growing difficulty of managing labor in warehouses amid the rapid growth of e-commerce.

Challenges in the Logistics Sector

The logistics industry is entering 2026 with a set of persistent challenges. Labor shortages continue to impact warehouse efficiency, with a projected labor gap that is still expanding despite the warehouse workforce having doubled from 2015 to 2025. This labor crunch is one of the primary drivers behind the adoption of robotics in warehouses, as businesses strive to meet the rising expectations of customers while maintaining operational efficiency.

The U.S. Postal Service (USPS) is focusing on last-mile expansion, a critical aspect of logistics that has been strained by nonstop disruptions in supply chains. As customer expectations grow, logistics operations must adapt quickly to maintain service levels. This adaptation often includes innovative solutions such as the deployment of AMRs to enhance productivity and reduce reliance on manual labor.

The Role of Autonomous Mobile Robots (AMRs)

Autonomous mobile robots are proving to be a valuable asset in warehouses, offering flexibility and scalability that traditional systems may lack. These robots assist in various warehouse processes, working alongside fixed automation systems to transport pieces and pallets efficiently. By doing so, AMRs improve the productivity of human pickers by 200-300%, significantly reducing the manual workload for warehouse associates.

Software plays a crucial role in managing the integration of AMRs by organizing zones for efficient workflows and dynamically slotting warehouses. This maximizes storage density and productivity, which is essential as the logistics sector continues to evolve. Robots not only help streamline operations but also contribute to safety in the workplace by reducing the need for manual checks and preventing on-the-job injuries.

Case Study: GXO Logistics and Dexory Collaboration

GXO Logistics, the world's largest contract logistics provider, has partnered with Dexory to implement AI-powered robotics in inventory management. A pilot project conducted in Oosterhout, Netherlands, featured a robot capable of scanning inventory up to 13 meters high and processing 10,000 pallets per hour. This initiative enhances warehouse inventory management capabilities and supports GXO's strategic goal of easing capacity constraints.

The pilot, which included automatic inventory reporting, demonstrated improvements in customer service and safety. The robot uses cameras and sensors to provide real-time data, eliminating the need for manual inventory checks and enhancing warehouse safety. Following the success of the pilot, GXO plans to expand the solution to facilities in the U.S. and Europe.

Training and Employment Opportunities

As more warehouses integrate robots into their daily operations, there is a growing need for workers trained to operate and support these technologies. Entry-level workers are being trained to operate lifting robots, while mechanical engineers are required for robot support functions. Despite their advanced capabilities, robots still require human oversight, highlighting the collaborative nature of this technological advancement.

Robots are increasingly used for tasks such as palletizing in the food and pharmaceutical industries, providing assistance to workers and preventing on-the-job injuries. This integration of robotics not only supports warehouse efficiency but also opens up new employment opportunities within the logistics sector.

In conclusion, the rise of mobile robotics in warehouse operations is a response to the multifaceted challenges faced by the logistics industry. By enhancing productivity, ensuring safety, and offering scalable solutions, robots are becoming an indispensable part of modern warehouse operations, paving the way for a more efficient and resilient logistics sector.