Gartner Identifies Key Supply Chain Technology Trends for 2025

Gartner has identified several key supply chain technology trends for 2025, underscoring the importance of connectivity and intelligence in maintaining competitive advantage. These trends are set to enhance logistics and warehousing efficiency, tracking, and automation, as businesses aim to stay ahead in an evolving market landscape.

AI and Automation in Supply Chain Management

Gartner predicts that by 2030, AI agents could manage half of all supply chain tasks, transforming how operations are conducted. The integration of AI and automation into Transportation Management Systems (TMS) is a crucial component of future supply chain innovation. This shift aims to optimize carrier selection, order processing, shipment planning, and execution, providing real-time actionable data and improving operational efficiency.

Uber Freight has responded to these trends by launching an AI-powered TMS platform, further highlighting the industry's move towards intelligent solutions. The rise of integrated supply chain ecosystems is helping to dismantle logistical silos, fostering innovation and collaboration across the industry.

Acquisitions and Infrastructure Developments

In a significant development in logistics technology, WiseTech has announced the acquisition of e2Open for $2.1 billion. This acquisition is expected to enhance WiseTech's capabilities in logistics and supply chain management, aligning with the trend of increased connectivity and intelligence.

Meanwhile, the U.S. Senate's recent decision to repeal California's truck emissions rules and the Environmental Protection Agency's (EPA) reevaluation of parts of the Clean Trucks Plan, with support from freight industry stakeholders, underscore the ongoing infrastructure changes impacting the supply chain sector. The U.S. infrastructure received a C grade in the 2025 ASCE Report Card, highlighting the need for improvements to support these technological advancements.

Warehouse Robotics and End-to-End Automation

Warehouse robotics and end-to-end automation are pivotal trends for 2025. Automated testing is being used to optimize Warehouse Management Systems (WMS) for modern supply chains, improving efficiency and reducing operational challenges. Additionally, properly equipped forklifts have been shown to save money and reduce headaches in warehouse operations.

DHL Supply Chain's recent acquisition of IDS Fulfillment illustrates the increasing focus on boosting e-commerce logistics offerings. This move is part of a broader industry trend towards enhancing transparency, traceability, and trust through improved technology.

Challenges and Leadership in Supply Chains

Despite these technological advancements, supply chains continue to face disruptions and challenges. Leadership turmoil and a human capital crisis threaten supply chain performance and resilience, with over half of executives reporting issues related to leadership turnover.

Organizations are recognizing the need for resilient and collaborative supply chain leaders who can navigate these challenges effectively. The focus on supply chain vigilance is critical for executives and managers to adapt to the modern landscape and ensure long-term success.

Startups are increasingly addressing logistics challenges by introducing innovative solutions, such as food safety track and trace technologies. These solutions enhance regulatory compliance and operational efficiency by offering full visibility of the food supply chain, including temperature monitoring and inventory counts.

As the industry moves forward, embracing these technology trends will be essential for organizations seeking to achieve a competitive edge and foster innovation in supply chain management.